Privacy & Cookies

Welcome to the website of commercial contract bakery, CraftMark Bakery, headquartered in the United States. We are a modern, high volume foodservice bakery specializing in frozen cookie dough and pre-deposited muffin batter for the food service and ISB markets. All of our food service bakery products are proudly made in the USA.

Please note the following Privacy Statement, and the accompanying Cookie Statement, regarding the use of our commercial contract bakery website:

CraftMark Privacy Statement (CCPA Compliant)

Effective Date: January 20, 2023

Last Updated on: January 18, 2023

  1. General Information 

  1. Our Commitment to Privacy and Trust

We care about your privacy and building trust with you is one of our highest priorities. This Privacy Statement will explain how CraftMark Bakery LLC is collecting and using Personal Information, how to contact us, and also provide you information about your privacy rights and how to exercise those rights. 

  1. Information about CraftMark

CraftMark Bakery LLC is a U.S. company headquartered in Texas but with main operations in Indianapolis, Indiana. Because of our central location in Indianapolis, we have reach across all of North America, serving clients from around the world. CraftMark is a forward-thinking, state-of-the-art bakery dedicated to providing real value and solutions to our customers. Craftmark combines the most advanced bakery technologies with a collaborative business approach to create custom-crafted baked goods for leading global, national, and regional brands. We do not, however, sell or market to the general public. Note when this Policy Statement references “CraftMark”, “we”, “our” or “us” or even the “Company”, we are referring to CraftMark Bakery LLC based in Texas and in Indianapolis. 

  1. Scope of this Privacy Statement

This Privacy Statement applies to CraftMark where we determine why and how we use Personal Information we collect for recruitment, marketing or other legitimate business purposes, and how in that capacity we act as the “Controller.” To be clear, this Privacy Statement does not cover any Personal Information our customers choose to collect and share with CraftMark, where we are the not the Controller, but rather the Processor. Additionally, our Website (“Site”) and Services may contain links to other websites, applications and services from third parties. The privacy and data security practices of those third-party sites are governed by the privacy statements of those third-parties, and not CraftMark.

  1. Collection of Personal Information and Purposes of Use

  1. Collection of Information and Its Use

The Personal Information CraftMark collects is generally determined by you and your interaction with us, our partners, publications and other resources. CraftMark does not intentionally collect or solicit Personal Information from the general public, but rather individuals in our line of business. The Personal Information processed is Personal Information used by our business contacts, partners, colleagues and contacts for business purposes.

How and where does CraftMark collect information? 

CraftMark collects information relating to or identifying individuals (“Personal Information”) from job candidates, prospects, customers, participants at our events, business partners and vendors and their employees, advisors, contractors and individuals who choose to use our Services on others behalf (collectively, “Individuals”) who:

  • Visit our Sites;

  • Visit our offices;

  • Receive or send communications from/to us, including email, phone calls, and mail;

  • Uses our Services as a customer or authorized user (for example, an employee logs into their CraftMark account as part of their use of our Services);

  • Register for, attend and/or otherwise take part in our events, webinars, contests, etc.;

  • Download or otherwise engage our content or publications;

  • Submit a request for an action, support or information;

  • Participate in recorded meetings or events;

  • Engage with our customer service or employees;

  • Apply to work with us, view or share job postings; or

  • Work at a partner or supplier of ours and interact with our company in the course of doing business or contemplating doing business with us.

We collect Personal Information from a variety of sources, including but not limited to:

  • The person who is the subject of the Personal Information;

  • Publicly available sources (such as a voting record); 

  • Service Providers; and

  • Business partners and/or vendors.

What type of Personal Information do we collect? Typically, we collect the following: 

  • Name, email address and job title;

  • Industry;

  • Employer;

  • CV/resume and work history, education, interests, professional references;

  • Marketing subscription status;

  • Audio and video recordings of meeting, even attendance;

  • Trainings and attendance at conferences;

  • Downloads and/or other publications;

  • Information in connection with visitors’ use of the Sites and information about your interaction with other relevant third-party pages displaying CraftMark materials or content; including;

    • Device Data: information may include IP address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier;

    • Usage Data: information, including pages and files viewed, operating system, searches, system configuration and date/time stamps associated with your usage.

Like most websites and other places on the Internet, our Sites and our Services may use cookies and/or other tracking technologies (or generally, “Tracking Tech” – not to be confused with our REAL cookies!!) to gather information. To read more about if or how we use Tracking Tech, please visit our Cookie Policy. You can manage your consent to Tracking Tech on our site by visiting our Cookie Banner. 

  1. How We Use the Data

CraftMark collects Personal Information for a number of reasons or purposes, including but not only the following:

  • Enabling us to understand and engage with those interested in our products, services, content, and company-related work; 

  • Promoting the security of our Sites and Services by tracking use of our Sites and Services, enforcing our terms and policies, investigating and preventing fraudulent, suspicious or illegal acts, and preventing unauthorized access to the Services;

  • Providing, operating, and maintaining the Services (e.g., billing and account management);

  • Responding to inquiries for action, support and/or information;

  • Meeting our contractual obligations to our customers and partners;

  • Registering visitors to our offices for security purposes;

  • Analyzing customers' use of our Services and Sites for trends, marketing, advertising, improvements, security purposes and continued proper functioning;

  • To send marketing messages regarding our products, promotions or events;

  • Internal training and research;

  • Sending technical alerts, updates, or security notifications, plus educational and administrative communications;

  • Recruiting, interviewing, assessment and hiring of job candidates, including oversight of traffic to/from job postings on our Sites, third-party social media platforms and recruitment systems;

  • Working to meet our legal obligations, any remedies available to us, limiting damages, complying with judicial proceedings, court orders or legal processes.

Where we need to collect and use Personal Information by law or under a contract with you, and you fail to provide the Personal Information requested, such deficiency is likely to prevent out ability to meet our obligations. 

If you provide us with Personal Information relating to another person, you must confirm you have informed them of our identity and why their Personal Information is required and how it will be used, and they must have given consent to share their information with us. THEY have to consent. Please know you cannot consent for them. 

  1. Sharing and Disclosure of Personal Information

We may share Personal Information to vetted third-parties for certain purposes, including the following: 

  • General Business Purposes: We may share information with consultants and other service providers for customer or technical support, marketing, recruiting, operations, account management, and legitimate general business purposes;

  • Compliance with the Law: We may disclose information to a third-party where we are legally required to comply with applicable laws, regulations, legal processes or government requests.

  • Protection of our Rights: We may also disclose information where it is needed to protect or exercise, establish or defend our legal rights;

  • Business Transfers: We may share or transfer information to support negotiations of or for a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company;

  • Managing Events: If you use our Site to register for an event or webinar organized by a partner, we may share your Personal Information with that partner to process your registration and ensure your participation in the event; when this happens, our partner will process the relevant Personal Information as a separate controller and their use and control over your Personal Information will be governed by their privacy statement and policies; 

  • Receiving Professional Advice: In certain instances, we may share Personal Information with professional advisers acting as processors or joint controllers, including lawyers, bankers, auditors and insurers where we operate, who provide their professional services, but only to the extent we are legally obliged to do so or have a legitimate interest in sharing information;

  • Publicly Shared Information: Any Personal Information or other data you choose to submit in communities, forums, blogs or chat rooms on our Sites may be read, collected and used by others who visit these forums, depending on account settings.

  1. International Transfers, Security and Information Retention

  1. Use of Personal Information in the US, and Elsewhere

Our Site servers are located in the United States, and our third-party service providers and partners operate in the United States. This means when we collect your Personal Information, we may process it in these countries. These countries may have data protection laws different from those of your country, but we have in place appropriate safeguards and international transfer mechanisms. NOTE: CRAFTMARK IS A US BASED AND US CENTRIC COMPANY. WE DO NOT HAVE A PRESENCE IN, BUSINESS IN, OR SOLICIT BUSINESS FROM OUTSIDE OF NORTH AMERICA. CraftMark has certain limited interactions with businesses in Europe, which are strictly limited to the provision of our Services as a bakery in the United States. With that said, we employ measures designed to reasonably protect the Personal Information we hold.

  1. Security

We use appropriate technical, organizational and administrative security measures designed to protect the security, confidentiality and integrity of information. 

  1. Data Retention

CraftMark will retain Personal Information we collect from you for as long as we are working with you, have a contract with you, or have a relationship with you, and then afterward for a reasonable period of time, which may include retaining Personal Information to satisfy certain legal and regulatory requirements. Any destruction timeframes for the data will vary based on the type of data collected, the historical use of the Personal Information, and the legal requirements for maintaining it. Generally, when Personal Information becomes increasingly stale, such data is appropriately destroyed as determined by an approved Retention Policy. We periodically evaluate information about you for destruction when it is determined the Personal Information is no longer reasonably necessary four our operations. Anonymous and aggregated information may be stored indefinitely.]

  1. Your Privacy Rights

Depending on the country or U.S. state in which you reside, you may have certain privacy rights, including the following:

  1. If you wish to access, correct, update or request deletion of your Personal Information, you can do so at any time by contacting us by sending an email to privacy@craftmarkbakery.com or by using the contact details provided under the “How to contact us” heading below. Please provide us with the following: 

    1. your name;

    2. type of request:

    3. approximate data of collection of the information; and 

    4. a valid email address to contact you. 

  2. We provide additional information below for California residents who wish to submit access or deletion requests. NOTE: We do not have a presence in the UK, EU, Switzerland or other country in the European Economic Area. We do not market or solicit inquiry from those regions, or anywhere other than North America. If, as a resident of the UK, EU, Switzerland or other country in the European Economic Area, you believe we have collected Personal Data from you, you may submit a request to privacy@craftmarkbakery.com to (a) object to processing of your Personal Data, (b) ask us to restrict processing of your Personal Data or (c) request portability of your Personal Data. Again, you can exercise these rights by contacting us through to privacy@craftmarkbakery.com or by using the contact details provided under the “How to contact us” heading below. In any such inquiry, please provide us with the following: 

    1. your name;

    2. type of request:

    3. approximate data of collection of the information; and 

    4. a valid email address to contact you. 

CraftMark does not use or process any Personal Data or Personal Information which would subject a person to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"). Automated Decision-Making currently does not take place on our Site or in or as part of our Services. 

  1. You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing communications we send you or by using the contact details provided under the “How to contact us” heading below. Please note opting-out of the receipt of marketing communications from us does not opt you out of receiving important business communications related to your current relationship with us, such as communications about your subscriptions or event registrations, service announcements or security information.

  2. You can manage your Tracking Tech preferences by visiting our Inedible Cookie Banner.

  3. If we have collected and used your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the use conducted in reliance on lawful processing grounds other than consent. 

  4. We recognize the Global Privacy Control (“GPC”) signal. The GPC is a browser setting that allows consumers to opt-out of targeted advertisements and/or the sale of Personal Information through a pre-determined signal.  The GPC allows you to make a single opt-out request that applies to all websites that are able to recognize the signal. CraftMark’s Site recognizes such a signal. 

We respond to all requests we receive from individuals wishing to exercise their privacy rights under applicable data privacy or protection laws. If you seek to enforce any of your rights with respect to our Services, please contact the CraftMark representative with whom you have direct contact, or please mail us at privacy@craftmarkbakery.com. 

  1. Important Information for California Residents

This section of our Privacy Statement supplements the information contained above and applies solely to visitors, users, and others who reside in the State of California (”consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any amendments. Terms defined in the CCPA have the same meaning when used in this Statement.

NOTE: CraftMark does not have employees in the state of California at this time. As such, this Statement does not apply to workforce-related Personal Information collected from California-based employees, job applicants, contractors, or similar individuals. 

  1. Information We Collect 

As noted above in Section A, we collect information that identifies, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular consumer or household (”Personal Information”). Personal Information, however, does not include:

  • Publicly available information.

  • Deidentified or aggregated consumer information.

  • Information excluded from the CCPA’s scope, like:

    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;

    • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.]

“Sensitive Personal Information” under CCPA means (1) “Personal Information that reveals (a) social security, driver’s license, state identification card, or passport number; (b) account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password or credentials allowing access to an account; (c) precise geolocation; (d) racial or ethnic origin, religious or philosophical beliefs or union membership; (e) contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; (f) genetic data; (2)(a) Processing of biometric information for the purpose of uniquely identifying a consumer; (b) personal information collected and analyzed concerning a consumer’s health; and (c) personal information collected and analyzed concerning a consumer’s sex life or sexual orientation; and (3) Sensitive Personal Information that is “publicly available” shall not be considered Sensitive Personal Information or Personal Information.

Within the last twelve (12) months, CraftMark has collected the following categories of Personal Information from consumers as defined under CCPA:

Category

Examples

Collected

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license, education, employment, or employment history.

Some personal information included in this category may overlap with other categories.

YES

C. Protected classification characteristics under California or federal law.

ONLY FOR PURPOSES OF JOB APPLICANTS: Age, citizenship, marital status, sex, veteran or military status.

YES

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

NO

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

NO

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

YES

G. Geolocation data.

Physical location or movements.

NO

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

NO

I. Professional or employment-related information.

Current or past job history or performance evaluations.

YES

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

NO

K. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

NO

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Our Site collects the categories of Personal Information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete or products and services you seek to have us produce on your behalf.

  • Indirectly from you. For example, from observing your actions on our Website.

  • From partners at events, conferences and business contacts. 

  1. Use of Personal Information

We may use or disclose the Personal Information we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that Personal Information to respond to your inquiry.

  • To provide, support, personalize, and develop our Site, products, and services.

  • To create, maintain, customize, and secure your account with us.

  • To process your requests, purchases, transactions, payments and prevent fraud.

  • To provide support and respond to inquiries, including to investigate and address your concerns and monitor and improve our responses.

  • To help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business.

  • For testing, research, analysis, and product development, including to develop and improve our Site, products, and services.

  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

  • As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.

  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing notice and obtaining consent where necessary.

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  1. Sharing or Selling Personal Information

We do not share or sell your Personal Information with outside third parties in exchange for money. Any sharing of your personal information is done by way of contract with third parties who are performing services on our behalf and are subject to the requirements we set forth in our Privacy Policy. 

  1. Your Rights and Choices 

The CCPA provides consumers (California residents) with specific rights regarding their Personal Information, unless that information is exempt under CCPA. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know, to Correct, and Data Portability

You have the right to request disclosure and correction of inaccurate Personal Information we have collected about you. Once we receive your request and confirm your identity (see “Exercising Your Rights”), we will disclose to you:

  • The categories of Personal Information we collected about you.

  • The categories of sources for the Personal Information we collected about you.

  • Our business or commercial purpose for collecting or selling that Personal Information.

  • The categories of third parties with whom we share that Personal Information.

  • If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:

  • sales, identifying the Personal Information categories that each category of recipient purchased; and

  • disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

  • The specific pieces of Personal Information we collected about you (also called a data portability request).

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If you are requesting correction of inaccurate Personal Information held about you by us, please submit a request specifically identifying the Personal Information to be corrected. Once we receive your request and confirm your identity (see “Exercising Your Rights”), we will correct the information and verify such corrections with you to validate the Personal Information we hold about you is accurate. 

Right to Delete or Limit Use or Disclosure of Sensitive Personal Information

You have the right to request us to delete any of your Personal Information we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see “Exercising Your Rights”), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

  • Debug products to identify and repair errors that impair existing intended functionality.

  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

  • Comply with a legal obligation.

We will delete or deidentify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

You also have the right to limit use and disclosure of Sensitive Personal Information to only that use necessary to perform the services expected by an average individual who requests the services we offer. If you are requesting to limit such use and disclosure of Sensitive Personal Information held about you by us, please submit a request specifically identifying the Sensitive Personal Information to be so limited. Once we receive your request and confirm your identity (see “Exercising Your Rights”), we will, absent an exception requiring us to retain such information, limit use of disclosure of your Sensitive Personal Information and seek to confirm such limitations with you to fulfill your request. 

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by either:

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your Personal Information. You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.

  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

You do not need to create an account with us to submit a request to know or delete, however, we do consider requests made through your password protected account sufficiently verified when the request relates to Personal Information associated with that specific account.

We will only use Personal Information provided in the request to verify the requestor’s identity or authority to make it. 

Response Timing and Format

We will work to confirm receipt of your request within ten (10) business days. We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

We do not intentionally collect the Personal Information of consumers and sell, or intentionally share in any way that could constitute a sale for value.  

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  1. Do Not Track or Global Privacy Setting

We recognize the Global Privacy Control (“GPC”) signal. The GPC is a browser setting that allows consumers to opt-out of targeted advertisements and/or the sale of personal information through a pre-determined signal.  The GPC allows you to make a single opt-out request that applies to all websites that are able to recognize the signal. CraftMark’s Site recognizes such a signal. 

  1. Non-Discrimination 

We will not discriminate against you for exercising any of your CCPA rights. 

  1. Children

Yes, we are a cookie bakery. However, our Services and Site are not geared or in any way directed to individuals under the age of 16. We do not knowingly collect Personal Information from those under 16. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please send an email to privacy@craftmarkbakery.com, or by any method identified in the “How to Contact Us” section below, and we will take steps needed to delete any under 16 Personal Information from our systems.

 

  1. Changes to Our Privacy Statement

We reserve the right to amend this Statement when needed, at our discretion and at any time. When we make changes to this Statement, we will post the updated notice on our Site and update the effective date. Your continued use of our Site following the posting of changes constitutes your notice of and acceptance of such changes.

  1. “How to Contact Us” Information

If you have questions or comments about this Statement, the ways in which CraftMark collects and uses the Personal Information described here, your choices and rights regarding that use, or you wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 1.800.605.0036

Email: privacy@craftmarkbakery.com 

Postal Address:

CraftMark Bakery

Attn: IT Department

5202 Exploration Drive

Indianapolis, IN 46241

If you need to access this Statement in an alternative format due to having a disability, please contact privacy@craftmarkbakery.com or call us toll free at 1.800.605.0036.

Cookie Statement

CraftMark respects the privacy of visitors using our website and other associated sites or pages (“Sites”) of our Company. This Cookie Statement is part of our Privacy Statement and provides you with clear and detailed information about the cookies we use and our purposes for using them.

Like most other sites, our Site uses cookies, in combination with other code such as pixels, scripts, tags and beacons (for us here, “cookies”) to distinguish you from other users of our Site. You can find out more about the different types of cookies used on our website below. You should be aware that refusing certain types of cookies may impact your experience of our Site.

You may elect to Accept or Decline cookies using the Cookie Banner which automatically appears at the bottom of our website for every new visitor. When you make a selection by clicking Accept or Decline, the Cookie Banner will be dismissed. 

If you have dismissed the Cookie Banner already by making a selection, and wish to change your selection, you may need to re-trigger the banner by clearing cookies in your browser settings, refreshing the browser, and visiting our website in a new session. 

What is a Cookie?

A cookie is a small file of letters and numbers a website asks your browser to store on your device. Cookies store bits of information used to help make our Site work. Cookies set by CraftMark are called “first party cookies” (e.g. cookies placed by www.craftmarkbakery.com). We also use third party cookies, which are cookies set by a domain other than the current site you are visiting.

Your Choices Regarding Cookies

You have the option of setting your cookie preferences when you first visit CraftMark’s site through our Cookie Banner, as described above in the bolded section.

When you visit our site, strictly necessary cookies will be placed on your device so our site is able to function. You will be asked to Consent to or Decline the use of other cookies via our Cookie Banner that automatically appears when you land on our home page. You can Consent or Decline by clicking on the appropriate button on the Cookie Banner displayed. CraftMark does not assume consent and does not use cookies other than strictly necessary cookies if consent is not expressly given.

You can change or update your preferences via the Cookie Banner as instructed above in the bolded section.

You may also alter your cookie settings on your Internet browser to set a “Do Not Track” signal or through Global Privacy Control — Take Control Of Your Privacy, which enables you to refuse the setting of all or some cookies. Note, if your browser settings block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our Site. Internet browser cookie settings are usually found in the “settings,” “preferences” or “options” menu.  In order to understand more about these settings, the following links may be helpful. You can also use the “Help” option in your browser for more details.

How Long Do Cookies Last?

Except for Strictly Necessary Cookies, the cookies we run on our websites and apps will expire as follows:

Session cookies: They allow site operators to follow a user’s actions through a browser session. A browser session begins when a user opens the browser window and ends when the browser window is closed. Session cookies are temporary. Once the browser is closed, all session cookies are deleted.

Persistent cookies: These remain on a visitor’s device for a time period set by the cookie. They are activated each time a user visits the site that created that cookie.

What Cookies Does CraftMark Use & Why?

The cookies used on our Site are categorized as follows:

  • Strictly necessary

  • Performance

  • Functional

Strictly Necessary Cookies 

These cookies are necessary for the Site to function and cannot be switched off in our systems. They allow you to move around the Site and use essential features like secure areas. Without these cookies, we cannot provide the requested services. These cookies do not store information that could specifically identify you.

We use Strictly Necessary Cookies to:

  1. 1.Identify and/or authenticate a user as being logged into the Site;

  2. 2.Ensure a user connects to the right service if a change is made; and

  3. 3.Security purposes.

You can set your browser to block or alert you about these cookies. However, if they are blocked, CraftMark cannot guarantee performance of the Site or security during a visit.

Performance Cookies

Performance Cookies collect information about how you use our Site including pages visited and any errors experienced during your visit. Performance Cookies do not collect information that could specifically identify you and are only used to improve the Site, understand the interests of our users, and measure the effectiveness of content.

Performance cookies are used for:

  1. 1. Web analytics: to provide anonymous statistics on how the Site is used; and

  2. 2. Error management: Improves the Site by measuring errors.

If you do not allow these cookies, we will not know when you have visited our Site nor be able to monitor its performance. Some performance cookies are managed by third parties, such as Google Analytics.

Note: CraftMark does not request, require or knowingly allow such third parties to use cookies for purposes other than those identified above.

Functional Cookies

Functional cookies are used to enable enhanced functionality and personalization, to prevent errors, and in certain circumstances, the protection of both our Site and your use of our Site. Such cookies may be set by third party providers whose services are added to our Site.

If you do not add these cookies, then some of these services may not function properly. 

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Thank you for visiting the CraftMark food service bakery website! We are best known as cookie dough contract manufacturers based right here in the heartland of the USA, manufacturing bakery solutions to our customers in foodservice and ISB, throughout North America and beyond.